Return Policy
No Refunds, Returns, or Exchanges
- Due to the custom nature of our product, we are unable to accept returns.
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Please review your personalization. We ask that you verify names, dates etc. before submitting your order. Proofs will not be sent prior to productionWe make your order exactly as requested and we will not replace items for errors submitted in the personalization section. Should an error be made on our part, we will replace the item at no cost to you.
Damaged Items
- While we do our best to package your items for safe travels, if your item is damaged in transit please contact us within 3 days of delivery with your order with:
-Order number
-Photo of damaged item
-Photo of shipping box and packing
Please allow us 2 business days to respond.